Standard warranty
Machines carry a warranty of up to 1 year on the machine body and 6 months on electrical parts, as stated on each product page.
What is covered
Manufacturing defects under normal use — including motor, drive systems and electrical components as specified.
What is not covered
Misuse, overloading, unauthorised modification, improper voltage, and consumable parts such as dies, belts and brushes are not covered.
Claim process
Contact us with your invoice and machine details. Our team will diagnose remotely or arrange service as applicable.